Please allow up to TWO (2) weeks (10-14 business days) for delivery; unless otherwise noted. Certain items may take longer to ship, especially if they are coming from outside of the USA. We are not responsible for any delays that may occur once the shipment is in transit.
Please ensure that your shipping address is correct and complete. If the order is undeliverable due to an incomplete/incorrect address and returned to us, then you (the customer) will be responsible to pay the shipping cost again.
We believe all our customers will be very happy with our products but are aware that sometimes mistakes are made in shipping, sizing etc. If the mistake is ours we will be happy to make any exchanges and will cover all return shipping cost.
For all other returns, we do not offer refunds and will only do a store credit for an equal exchange. You will still be responsible for all shipping fees. Shipping fees are not returned, reimbursed, or covered; and new shipping fees will be charged or deducted from your credit for the exchanged item.
To receive an exchange, the item must be returned in perfect condition within 30 days of receiving the item. If the item returned is not in as new condition we will not be able to accept the exchange and no credit will be given. In these circumstance's we will ship the item back to you at your cost.
Certain items listed below cannot be exchanged, unless we made a mistake with the order: Wrong color/size etc.
Made to order items.
One of a kind items.
You may purchase gift certificate for that special someone! Gift certificates are digital, and sent via email only. Please note that the gift certificate recipient will be sent an email notification immediately after your purchase is complete.
All gift certificate sales are final!